{"id":2087,"date":"2019-11-14T22:26:06","date_gmt":"2019-11-14T22:26:06","guid":{"rendered":"https:\/\/www.broadbanddynamics.com\/?page_id=2087"},"modified":"2019-11-15T21:45:16","modified_gmt":"2019-11-15T21:45:16","slug":"hosted-dialer-new-version","status":"publish","type":"page","link":"https:\/\/www.broadbanddynamics.com\/?page_id=2087","title":{"rendered":"Hosted Dialer &#8211; New Version"},"content":{"rendered":"\t<section class=\"section\" id=\"section_1540839193\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-2146552392\">\n\n\t<div id=\"col-705638821\" class=\"col medium-6 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Hosted dialer<\/span><b><\/b><\/h3><\/div>\n<p>Broadband Dynamics offers one of the most widely used outbound dialers available today in Call Centers, Market Research, Collections and Telemarketing organizations. <\/p>\n<p>Dialing modes offered are Predictive, Progressive, and Preview (TCPA compliant). Our predictive dialer offers the highest known boost to performance over progressive dialing, while staying within the US rules for abandoned calls by using world-leading algorithms. Preview mode will provide a fully compliance TCPA option. <\/p>\n<p>Our dialer can be used independently or part of a fully integrated Inbound \/ Outbound; IVR; Multichannel\/Multisession solution.<\/p>\n<p>BBD Hosted Dialer solutions also help our clients to increase \u201cright party\u201d contacts and can be instrumental in helping clients with compliance via \u201cDo Not Call List\u201d database matching and call blocking.<\/p>\n<p>Benefits of using BBD Hosted Dialer:<br \/>\u2013 Outsource all dialer support<br \/>\u2013 Zero capex cost<br \/>\u2013 Instant setup time<br \/>\u2013 High scalability<br \/>\u2013 Geographic Redundancy\/Disaster Recovery<\/p>\n<p><strong>Are you interested in learning more about BBD\u2019s Hosted Dialer solutions?\u00a0<\/strong><\/p>\n<p><strong>Let us know and we can complete a live demo for you upon request, or allow you to test our solutions firsthand on a risk free, trial basis!<\/strong><\/p>\n<div class=\"is-divider divider clearfix\" ><\/div>\n<div class=\"row\"  id=\"row-1497452682\">\n\n\t<div id=\"col-1005438103\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p style=\"text-align: right;\"><span style=\"font-size: 90%;\"><strong><a href=\"https:\/\/www.broadbanddynamics.com\/wp-content\/uploads\/BBDDialerSolution.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><em>Click to download <br \/>Hosted Dialer brochure<\/em><\/a><\/strong><\/span><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-59904063\" class=\"col medium-5 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_2144077841\">\n\t\t<a class=\"\" href=\"https:\/\/www.broadbanddynamics.com\/wp-content\/uploads\/BBD-Omnichannel-Solution.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"781\" src=\"https:\/\/www.broadbanddynamics.com\/wp-content\/uploads\/DialerPic.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/www.broadbanddynamics.com\/wp-content\/uploads\/DialerPic.png 602w, https:\/\/www.broadbanddynamics.com\/wp-content\/uploads\/DialerPic-308x400.png 308w\" sizes=\"auto, (max-width: 602px) 100vw, 602px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_2144077841 {\n  width: 74%;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-59904063 > .col-inner {\n  padding: 0px 0px 0px 0px;\n  margin: 0px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-439097458\" class=\"col medium-6 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" ><i class=\"icon-envelop\" ><\/i>Contact Us<\/span><b><\/b><\/h3><\/div>\n<div role=\"form\" class=\"wpcf7\" id=\"wpcf7-f2108-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F2087#wpcf7-f2108-o1\" method=\"post\" class=\"wpcf7-form init\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"2108\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.6.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2108-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p>Please Fill out the below form to information from Broadband Dynamics.<br \/>\n&nbsp<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-754\"><input type=\"text\" name=\"text-754\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company Name\" \/><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-828\"><input type=\"text\" name=\"text-828\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Full Name\" \/><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-759\"><input type=\"text\" name=\"text-759\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Title\" \/><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email-722\"><input type=\"email\" name=\"email-722\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email Address\" \/><\/span><\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"text-758\"><input type=\"text\" name=\"text-758\" value=\"\" size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone number\" \/><\/span><\/p>\n<p><input type=\"submit\" value=\"Submit\" class=\"wpcf7-form-control has-spinner wpcf7-submit\" \/><\/p>\n<div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div><\/form><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<p><span style=\"font-size: 100%; color: #003366;\"><strong>K E Y\u00a0 \u00a0 F E A T U R E S<\/strong><\/span><\/p>\n<div class=\"row\"  id=\"row-1581435349\">\n\n\t<div id=\"col-2122801258\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p class=\"p1\"><strong>Outbound IVR<\/strong> <br \/>Voice messages, SMS\u2019s and emails can be sent directly from the IVR. Messages can be played including response options for further action.<\/p>\n<p><strong>Campaign Handling <br \/><\/strong>Control over your campaigns, including detailed retry and callback schemas, end-of-list management, DNC list and time zone management.<\/p>\n<p><strong>Scripting for IVR<\/strong> <br \/>Our Scripter tool allows the easy creation of the most complex branched IVR scripts.<\/p>\n<p><strong>Dialer Modes<\/strong> <br \/>TCPA Solution for outbound dialing. Modes offered are Predictive, Progressive, and Preview (TCPA compliant).<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2058802995\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p class=\"p1\"><strong>Inbound Queue Management<\/strong> <br \/>Automatic Session Distribution for inbound calls and multichannel blending. Routes calls based on IVR selection, agent skill, recognized speech, CLI\/ DDI, etc.<\/p>\n<p><strong>Call Progress Detection<\/strong> <br \/>System determine if call is answered by a live person or if being answered by voicemail or fax device. IVR can take different actions based on detection type.<\/p>\n<p><strong>Compliance<\/strong> <br \/>Built-in adherence to relevant dialing regulations.\u0003<\/p>\n<p><strong>System Integrations<\/strong> <br \/>Integrates with several 3rd Party applications including chat.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1051587087\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p><strong>Call Recording<\/strong> <br \/>Call recording and retrieval can be setup for entire call or specific portions like answers to an interviewer questions. \u0003\u0003<\/p>\n<p><strong>Reporting<\/strong> <br \/>Manage campaign performance with both historical and live displays reporting available through an easy to use application.\u0003\u0003<\/p>\n<p><strong>Cloud Based<\/strong> <br \/>Faster implementation and no expensive equipment to purchase.\u0003\u0003<\/p>\n<p><strong>Support<\/strong> <br \/>Comprehensive support before, during and after installation.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1540839193 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(245, 245, 245);\n}\n#section_1540839193 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1540839193 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":126,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-2087","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.broadbanddynamics.com\/index.php?rest_route=\/wp\/v2\/pages\/2087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.broadbanddynamics.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.broadbanddynamics.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.broadbanddynamics.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.broadbanddynamics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2087"}],"version-history":[{"count":3,"href":"https:\/\/www.broadbanddynamics.com\/index.php?rest_route=\/wp\/v2\/pages\/2087\/revisions"}],"predecessor-version":[{"id":2109,"href":"https:\/\/www.broadbanddynamics.com\/index.php?rest_route=\/wp\/v2\/pages\/2087\/revisions\/2109"}],"up":[{"embeddable":true,"href":"https:\/\/www.broadbanddynamics.com\/index.php?rest_route=\/wp\/v2\/pages\/126"}],"wp:attachment":[{"href":"https:\/\/www.broadbanddynamics.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}