Cloud PBX at Broadband Dynamics is a fully managed solution that can greatly increase the reliability, redundancy and capabilities of your current phone system without any capital cost.
BBD’s Cloud PBX provides the advantage of eliminating premise based system hardware, maintenance and IT costs. All configuration and system changes are software based, allowing for simple and remote administration for service adds, moves and changes. Virtually unlimited scalability.
Benefits of using Cloud PBX:
– Cost savings
– No capital expense
– Deploy at new or existing locations same day
– High scalability
– Geographic Redundancy/Disaster Recovery
K E Y F E A T U R E S
Empowers your customers to find people in your organization easily and connect directly to their extension.
Completely SIP Based
Unlimited SIP trunk capabilities are included.
Easy to use push button menus to allow caller to navigate to department or recorded message.
Create an unlimited number of extensions via the control panel.
Music On Hold
Different classes of hold music can be played depending on which queue a caller
Create a single number for users to talk to each other in a conference call. Each conference bridge can be setup with a unique number and/or PIN to access the call.
Call Queuing (ACD)
Places callers into a regulated on-hold system of priority.
Find Me / Follow Me Calling
Allows user to redirect a call to another number. This can be set to be immediate, based on number of rings, or time of day.
Call Flow Control
Easily direct calls to voicemail or closed IVR with a toggle of a button.
Allows a group of extensions to be called simultaneously.
Users can easily setup and record a greeting using a voice menu.
Voicemail to Email
Receive your voicemail messages in your email box and play them over your computer speakers.
You can use software on a personal computer or smart phone and receive/make calls through your PBX.
Backed up daily and is an integral part of a disaster and recovery plan.
Provides a robust set of reporting and call detail search capabilities
A D D I T I O N A L F E A T U R E S
- Call Event Logging
- Call History/Call Detail Records
- Call Recording
- Call Screening
- Call Transfer
- Call Waiting
- Caller Blacklisting
- Caller ID Support
- Do Not Disturb
- Speed Dials
- Three Way Calling