BBD’s North American network is fully redundant, delivering our clients the highest levels of network quality and reliability and a 99.999% Service Level Agreement (“SLA”) – the industry’s highest standard. BBD has network Points of Presence (“POPs”) strategically located in the highest profile, most secure and reliable carrier hotels across the U.S. and Canada, including the following cities: Los Angeles, Salt Lake City, Minneapolis, Dallas, Toronto and Halifax. Each of our network POPs maintain stringent security standards, PCI compliance; and redundant power. BBD’s network architecture allows for full geographical redundancy, allowing calls from one POP to be rerouted among other BBD network POPs. BBD’s network was built specifically for large enterprise customers, for whom network quality and reliability are of paramount importance.
BBD network overview
BBD provides additional network redundancy by employing its intelligent network routing mix, which provides our clients with access to up to 30 diverse carrier networks. BBD originates and terminates customer calls using the highest quality, most reliable telecommunications networks including AT&T, Verizon, Centurylink, and Level 3, as well as strategic regional suppliers, LECs, CLECs, and Tier 1 Canadian network suppliers.